Legal notices

LEGAL NOTICES AND PERSONAL DATA

This site is the property of Pays Haut Languedoc et Vignobles.

The director of the publication of the website is Mrs. HERPSON Sylvie, Deputy Director of the Pays Haut Languedoc et Vignobles.

The photos on the site are not free of rights. 

The site is realized and hosted by the company RACCOURCI located in La Rochelle :

RACCOURCI Web Agency
18 boulevard Lyautey
F-17000 LA ROCHELLE 
Tel: 05 46 28 17 17
www.raccourci.fr

1. Technical information 

The user of this site acknowledges having the competence of the means necessary to access and use this site and having verified that the computer configuration used does not contain any virus and is in perfect working order.
The user acknowledges having been informed that this site is accessible 24 hours a day and 7 days a week, except in cases of force majeure, difficulties related to the structure of communication networks or technical difficulties.

For maintenance reasons, Pays Haut Languedoc et Vignobles may interrupt the site and will endeavour to inform users in advance.

In accordance with the provisions of the law of 6 January 1978 relating to data processing, data files and liberties, the automated processing of nominative data carried out and from this website has been declared to the Commission Nationale de l'Informatique et des Libertés (CNIL).

Le Pays Haut Languedoc et Vignobles makes every effort to offer users available and verified information and/or tools, but cannot be held responsible for errors, lack of availability of information and/or the presence of viruses on its site.

2. Data Protection Act 

The user is informed, in accordance with article 27 of the French Data Protection Act of 6 January 1978, that the optional information he provides by responding, if he so wishes, to the forms on the site will enable his request to be answered, and is intended for Pays Haut Languedoc et Vignobles, which is responsible for processing, for administrative and commercial management purposes and, unless he objects, for other companies in the group or partner companies in Pays Haut Languedoc et Vignobles.
Users are informed that they have the right to access and rectify any personal data concerning them by writing to Pays Haut Languedoc et Vignobles.
 

3. Property, Copyright 

The general structure, as well as the software, texts, images, animated or not its know-how, and all other elements composing the site are the exclusive property of the Pays Haut Languedoc et Vignobles.

Any total or partial representation of this site by any process whatsoever, without the express permission of Pays Haut Languedoc et Vignobles is prohibited and would constitute an infringement punishable by articles L.335-2 and following of the Intellectual Property Code.

The same applies to the databases appearing on the website, which are protected by the provisions of the Intellectual Property Code transposing the European Directive of 11 March 1996 on the legal protection of databases, and of which Pays Haut Languedoc et Vignobles is a producer.

No user or visitor to the website may set up a hyperlink to this site without the express prior authorisation of Pays Haut Languedoc et Vignobles.

 GTCU - Personal Data Clause


Date of last update : 17/10/2018

When browsing the https://www.haut-languedoc-vignobles.com/ website, Users are informed that data relating to their connection and browsing are processed by Pays Haut Languedoc et Vignobles and the Platform administrator, in particular through cookies and the forms they have filled in. For example, by filling in the 'Write to us' form, the User indicates information about his identity, his e-mail address and telephone number. The information with an asterisk is mandatory in order to send the request. This information is purely declarative and the User is solely responsible for the quality of the data entered. In other words, no verification is carried out by Pays Haut Languedoc et Vignobles. Furthermore, the data collected by Pays Haut Languedoc et Vignobles during the User's browsing is used to improve the User's experience and more particularly to process account creation, data entry, the proper functioning of the site, the production of statistics, the sending of newsletters and non-nominative profiling. It is possible to disable cookies by following the instructions provided by the browsers however this may slow down or limit your experience on the site.

User data is kept confidential by Pays Haut Languedoc et Vignobles, and is processed exclusively by Pays Haut Languedoc et Vignobles and its partners in the case of a contact made via a service provider.

Users can unsubscribe at any time and their data are kept for the duration of the contractual relationship. Beyond that time, data may only be kept to establish proof of a right or a contract, or to comply with a legal obligation and in accordance with the regulations in force. The information collected by the cookies will be kept for thirteen (13) months, at the end of this period this data will be deleted.

In accordance with the legal provisions relating to the protection of personal data, the User has in particular a right of access, rectification and opposition on legitimate grounds with regard to information concerning him/her and the right to organise the fate of his/her post-mortem data. These rights can be exercised by email to tourisme@payshlv.com, specifying in the subject line "MY DATA" and attaching a copy of proof of identity. For more information, see our Privacy Policy.

Terms and Conditions - Personal data protection clause

Date of last update : 17/10/2018

The nominative data provided by the User on the site are necessary for the proper management of the Service, the publication of content for and by the User and the exploitation of information on end users. User data is only transferred to third parties with the User's knowledge and/or consent. These data are kept for the duration of the contractual relationship. The processing of the information communicated has been the subject of a declaration to the CNIL.
 
In accordance with the legal provisions relating to the protection of personal data, the User has in particular a right of access, rectification and opposition on legitimate grounds with regard to information concerning him/her and the right to organise the fate of his/her post-mortem data. These rights can be exercised by email to tourisme@payshlv.com, specifying in the subject line "MY DATA" and attaching a copy of proof of identity. For more information, see our Privacy Policy.

Cookie Management Policy

By browsing our website, users are identified and their browsing is tracked in order to offer them targeted advertising or personalized services. This tracking is carried out through the intermediary of various technologies, the most widespread of which today is that of cookies.

A cookie is a small file deposited on the User's computer for a limited period of time when the User browses a site. The information related to navigation is then stored there. These cookies thus make it possible to identify the User at each of his visits and thus help to improve the user experience by offering him services that are even more appropriate to his needs.

There are different types of cookies

  • Analytical cookies/audience measurement

These cookies allow us to obtain information about the use of our site and to analyze traffic data. These statistics allow us to detect navigation problems and thus to optimize the navigation of our users.

  • Tracking cookies

Cookies are concerned, which allow to follow and "trace" the behaviour and navigation of users. In particular, they are deposited and read when the user consults the website, but also when reading an e-mail, installing or using a software or mobile application, regardless of the type of device used, such as a computer or smartphone.

  • Technical cookies

These cookies allow us to present users with services adapted to their browsing, such as the possibility for the user to log in using their Facebook account. These cookies allow us to improve the user experience.


Principle of information and consent prior to the installation of cookies

The European legislator has established the principle of obtaining users' consent BEFORE installing certain cookies. This prior consent of the user, according to the CNIL, may consist of continuing browsing after reading the "cookie banner" on the home page.

Note: it is not necessary to obtain the consent of users when cookies are "technical", i.e. they are strictly necessary for the delivery of a service expressly requested by the user.

Cookie retention time

In accordance with the recommendations of the CNIL, consent for the collection of user data by cookies as well as the data collected are kept thirteen months.

How can I oppose the registration of cookies?

The User may oppose the registration of cookies by configuring his browser as follows:

  • For Google Chrome :

Choose the "Settings" menu then click on "Display advanced settings".
Click on the "Content Settings" button in the "Privacy" section.
In the "Cookie" section, select the options that suit your needs.
More information in the Chrome help section.

  • For Microsoft Internet Explorer :

Choose the "Tools" menu, then "Internet Options".

Click on the "Confidentiality" tab.

Select the desired level using the cursor.

More information in the Microsoft Internet Explorer Help

  • For Mozilla Firefox :

Click on the menu button and select "Preferences".

Select the "Privacy and Security" panel

In the "Retention Rules" menu, select the options that suit you.

More information in the Mozilla Firefox help file

  • For Opera 6 and beyond:

Choose the menu "File" > "Preferences" > "Advanced" > "Cookies"

Choose the option that suits you

More information in the Opera help section

  • For Safari:

Choose the menu "Safari" > "Preferences".

Click on "Privacy"

Choose the option that suits you

More information in the Safari help section.


More information on cookies: on the CNIL website: www.cnil.fr/vos-droits/vos-traces/les-cookies


Privacy Policy


Date of last update : 17/10/2018

Respect for the privacy of users is an important issue for Pays Haut Languedoc et Vignobles, which collects and processes the personal data of its users in a respectful and responsible manner. Personal data is information relating to an identified natural person or a person who can be identified, directly or indirectly, by reference to an identification number or to one or more elements specific to him/her. The protection of personal data is essential and the Pays Haut Languedoc et Vignobles does its utmost to comply with personal data protection regulations. All processing of personal data has been declared to the Commission Nationale de l'Informatique et des Libertés (CNIL).

For any information on the protection of personal data, the User may also consult the CNIL website: www.cnil.fr.
 
Data collected and purpose of use


When browsing the https://www.haut-languedoc-vignobles.com website, the User is informed that data relating to his or her connection and browsing are processed by Pays Haut Languedoc et Vignobles and the Platform administrator, in particular through cookies and the forms they have filled in. For example, by filling in the 'Write to us' form, the User indicates information about his identity, his e-mail address and telephone number. The information with an asterisk is mandatory in order to send the request. This information is purely declarative and the User is solely responsible for the quality of the data entered. In other words, no verification is carried out by Pays Haut Languedoc et Vignobles. Furthermore, the data collected by Pays Haut Languedoc et Vignobles during the User's browsing is used to improve the User's experience and more particularly to process account creation, data entry, the proper functioning of the site, the production of statistics, the sending of newsletters and non-nominative profiling.

Collection methods

The collection of personal data is carried out during browsing via cookies and forms such as brochure request forms, newsletter registration forms or when the user contacts Pays Haut Languedoc et Vignobles whether by email, telephone, chat or SMS.

Pays Haut Languedoc et Vignobles only places cookies if the user's browser allows it and provided that the user has continued browsing. Cookies can be deposited on the user's terminal (computer, smartphone, tablet). Users have the possibility of setting their browser to refuse cookies. Blocking certain cookies may however disrupt the operation of the services offered.

When browsing the site, the User is informed that data relating to his or her connection and browsing are processed by Pays Haut Languedoc et Vignobles, in particular by means of cookies.

A cookie is a small file deposited on the User's computer for a limited period of time when browsing a site. The information related to navigation is then stored there. These cookies therefore make it possible to identify the User on each of his visits and thus help to improve the user experience by offering him services that are even more appropriate to his needs.

No advertising is submitted to our users on our platform, the cookies deposited are therefore not intended to offer them any advertising on our site.

For more information, see our cookie policy.

Recipients 

Users' data is kept confidential by Pays Haut Languedoc et Vignobles, and is processed exclusively by Pays Haut Languedoc et Vignobles and, unless they object, its partners.

Rights of individuals with regard to their data
In accordance with the legal provisions relating to the protection of personal data, the User has in particular a right of access, rectification and opposition on legitimate grounds with regard to information concerning him/her and the right to organise the fate of his/her post-mortem data. These rights can be exercised by email to tourisme@payshlv.com, specifying in the subject line "MY DATA" and attaching a copy of proof of identity

Shelf life

Data shall be kept only for as long as is necessary for the purposes for which they were collected and processed.

Users can unsubscribe at any time by accessing their Account and their data is kept for the duration of the contractual relationship. Beyond that time, data may only be kept to establish proof of a right or contract, or to comply with a legal obligation and in accordance with the regulations in force. The information collected by the cookies will be kept for thirteen (13) months, at the end of this period this data will be deleted.

Security and Confidentiality

Anxious to guarantee a level of security adapted to its users, Pays Haut Languedoc et Vignobles does everything possible to preserve the security of the data processed. For example, the site is hosted on servers based in France by Raccourci and does not transfer any data outside the European Union. The data is kept confidential and in accordance with the declarations made to the CNIL.